FAQ

Yarn Club FAQ

General Questions

I just signed up for The Churro Club! What exactly will be in the box? 

Every month you will receive four skeins of our Medium Weight Churro Yarn, hand-dyed in four different specialty colorways!

When will I receive my first box?

Sign up for the Churro Club by the 1st of the month and on the 10th of the month a box full of our beautiful, hand-dyed Medium Weight Churro will be sent your way!!

If you sign up after the 1st of the month, your 1st box will be sent on the 10th of the following month.

Every following month, on the 10th, another box with new colors will be shipped to you.

I live outside the United States, can I sign up for The Churro Club?  

Yes, you can! Add the box you would like to your shopping cart. Then, upon checkout, select your country and shipping charges will be calculated. 

I want to give a subscription to The Churro Club as a gift. How do I do this?

Click here to see The Churro Club gift options.

 

PRICE & CHARGES

How much does it cost?

$35 or $70 (+shipping) (plus tax, if you are in New Mexico) per shipment, either every month or every other month, depending on the box you choose.

When will I be charged?

After your initial charge (and you receive your first box) you will be charged for all future boxes on the 1st day of that given month.

 

SHIPPING

Do I have to pay separate shipping for The Churro Club Box every month? 

Yes.

How will my Churro Club box be shipped? 

Boxes will be shipped through USPS Priority Mail.

 

RETURNS

What is your return policy on The Churro Club subscription?

There are no returns on the The Churro Club monthly subscription. If you receive a damaged item or package please email weaving@weavingsouthwest.com for further assistance.

 

TERMS OF USE

Monthly Subscriptions:

By subscribing to our monthly subscription, you authorize us to charge your credit card an initial payment at the time of signing up, and a monthly recurring payment which will take place on the next billing day of your billing cycle. AUTOMATIC MONTHLY MEMBERSHIP RENEWAL FEES WILL BE AUTOMATICALLY CHARGED TO YOUR CARD ON FILE EACH MONTH. You may cancel your subscription at any time through your billing portal link provided when you subscribed or by contacting us: weaving@weavingsouthwest.com or 575-758-0433. You are responsible for any recurring charges that take place prior to cancellation.

Cancelation:

As stated above, you may cancel your subscription at any time through your billing portal or by contacting us: weaving@weavingsouthwest.com or 575-758-0433. Cancellations made after your payment was processed will take effect on the next renewal day. Canceling a subscription does not automatically give you a refund as canceling subscriptions only cancel future renewals and shipments. Failure to cancel a subscription before the next billing date will not be refunded. If you have any questions or problems, please contact us weaving@weavingsouthwest.com or 575-758-0433.

You can read our full Terms Policy here.